Here at M Dental we recognise the uncertainty that Coronavirus COVID-19 is causing around the world but we want to assure you we have put extra measures in place to keep you safe while still providing expectational dental care for those who still require emergency appointments.

What are the additional things we are doing?

• Screening all patients prior to booking and attending appointments.
• Ensuring that our clinicians and practice team are well and asking them to stay home if they are feeling unwell.
• Maintaining defined safe social distances, including in our waiting rooms and reception areas.
• Putting even greater emphasis on our best practice infection control and sterilisation protocols.
• Implementing additional and more frequent cleaning measures for our common areas using medical grade disinfectant.
• Following strict hand hygiene measures, using anti-bacterial liquid before, during and after every treatment.
• Offering hand sanitiser in our reception area for all our visitors to use.
• Keeping up-to-date with the latest advice from the New Zealand Government and updating our Response Plan in accordance with that advice.
• All business-related international travel and non-essential domestic travel has been stopped.

What you can do to help

If you have an upcoming appointment with us, you can help by following these simple guidelines.

• Please DO NOT enter the clinic without contacting us first.
• All travellers are required to self-isolate for 14 days when you arrive in New Zealand. Please schedule your appointment for after you have registered your return with Healthline on 0800 358 5453 and self-isolated for 14 days.
• Please call us to discuss your appointment options if you are feeling unwell and have flu-like symptoms (such as a sore throat, cough, shortness of breath, or a fever of at least 38℃), or you have been in close contact with someone who has been suspected or confirmed to have COVID-19 or who has recently travelled overseas.
• If you could be at risk but are in pain and need urgent dental care, then call us on 06 355 5273 and we can help you get an appointment.

For more information about coronavirus COVID-19 head to the Ministry of Health website.